Privacy Policy
Effective Date: May 27, 2026 | Last Updated: May 27, 2026
Onix Peptide LLC (“Onix Peptide,” “we,” “us,” or “our”), located at 236 Smoke Rise Trail, Warrior, AL 35180, United States, respects your privacy and is committed to handling your personal information in accordance with applicable U.S. federal and state data protection laws, including the California Consumer Privacy Act (CCPA/CPRA), the Children’s Online Privacy Protection Act (COPPA), and the CAN-SPAM Act. This Privacy Policy explains what information we collect, how we use it, and your rights with respect to that information.
1. Information We Collect
Information you provide directly:
- Full name
- Email address
- Billing and shipping address
- Phone number
- Payment details (processed securely via third-party processors; we do not store full card numbers)
- Account credentials, if you create an account
- Any messages you send us via contact forms or email
Information collected automatically:
- IP address and approximate geolocation
- Device type, operating system, and browser data
- Pages visited, referring URLs, and session duration
- Cookie identifiers and similar tracking technologies
2. Purpose of Collection
Your information is used to:- Process transactions and fulfill orders
- Ship products and provide order updates
- Verify identity and prevent fraud or abuse
- Respond to customer service inquiries
- Send transactional emails (order confirmation, shipping notifications)
- Send marketing communications, only if you have opted in
- Improve website performance and user experience
- Comply with legal, tax, and regulatory obligations
3. Payment Security
Payment information is processed by PCI-DSS compliant third-party payment gateways. Onix Peptide does not store full credit card numbers, CVV codes, or bank account credentials on its servers.
4. Data Retention
We retain customer information only as long as necessary for:- Fulfilling the original purpose of collection
- Legal and accounting compliance (typically 7 years for tax records)
- Fraud prevention and dispute resolution
When information is no longer required, we securely delete or anonymize it.
5. Third-Party Disclosure
We do not sell or rent your personal information.
We may share limited data with:- Payment processors (e.g., Stripe, Authorize.Net, or similar) to complete transactions
- Shipping carriers (e.g., USPS, UPS, FedEx) to deliver your orders
- Email service providers for order confirmations and customer support
- Hosting and infrastructure providers
- Professional advisors (accountants, attorneys) under confidentiality obligations
- Law enforcement or regulatory authorities when required by valid legal process
All third-party processors are bound by contractual obligations to safeguard your data and use it only for the stated purpose.
6. Cookies & Tracking Technologies
We use cookies and similar technologies for:
- Session management and cart functionality
- Analytics (e.g., Google Analytics) to understand how visitors use the site
- Advertising and conversion tracking (e.g., Google Ads, Meta Pixel) where applicable
- Fraud detection
- Performance optimization
You may disable cookies through your browser settings. You may also opt out of Google Analytics via the Google Analytics Opt-out Browser Add-on. Disabling cookies may impair some site functionality.
7. Data Security
We implement reasonable administrative, technical, and physical safeguards, including:- SSL/TLS encryption for all data in transit
- Secure hosting infrastructure
- Role-based access controls and least-privilege principles
- Regular security reviews
However, no method of transmission or storage is 100% secure. In the unlikely event of a data breach affecting your personal information, we will notify affected users and applicable regulators in accordance with U.S. state breach-notification laws.
8. Your Privacy Rights
Depending on your state of residence, you may have the right to:
- Access the personal information we hold about you
- Correct inaccurate personal information
- Request deletion of your personal information
- Receive a portable copy of your data
- Opt out of targeted advertising and the sale or sharing of personal information
- Withdraw consent at any time without affecting prior lawful processing
To exercise any of these rights, contact us at support@onixpeptide.com. We will respond within 45 days as required by applicable law. We will not discriminate against you for exercising your privacy rights.
9. California Residents (CCPA/CPRA Notice)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA):
- The right to know the categories and specific pieces of personal information we have collected about you
- The right to delete personal information we have collected (subject to legal exceptions)
- The right to correct inaccurate personal information
- The right to opt out of the “sale” or “sharing” of personal information
- The right to limit use of sensitive personal information
- The right to non-discrimination for exercising your CCPA rights
“Do Not Sell or Share My Personal Information”: Onix Peptide does not sell personal information for monetary consideration. If you wish to opt out of cross-context behavioral advertising or any data sharing, email support@onixpeptide.com with the subject line “CCPA Opt-Out.” Authorized agents may submit requests on your behalf with written verification.
10. Children’s Privacy (COPPA)
Our website and products are intended exclusively for adults engaged in scientific research and are not directed at children. We do not knowingly collect personal information from anyone under the age of 13, and customers must be at least 21 years of age to place an order. If you believe a child has provided us with personal information, please contact support@onixpeptide.com and we will promptly delete it.
11. Marketing Communications & Opt-Out
We send marketing emails only to customers who have opted in. You may opt out at any time by clicking the “unsubscribe” link in any marketing email, or by emailing support@onixpeptide.com. Opting out of marketing does not affect transactional emails (order confirmations, shipping updates, customer service replies), which are necessary to fulfill your order.
12. International Visitors
Onix Peptide is based in the United States and our servers are located in the U.S. If you access the website from outside the United States, your information will be transferred to, stored, and processed in the U.S. By using the site, you consent to this transfer. International visitors retain the privacy rights granted under their local laws and may contact us to exercise them.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The “Last Updated” date at the top of this page reflects the most recent revision. Material changes will be communicated via email or a prominent notice on our website.
14. Contact Us
For privacy-related questions, requests, or complaints, please contact:
Onix Peptide LLC – Privacy Office
236 Smoke Rise Trail
Warrior, AL 35180
United States
🕒 Customer support: Monday–Friday, 9:00 AM – 5:00 PM CST